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Use express talk with yout phone line how to#
Use express talk with yout phone line pdf#

If you are hearing impaired or deaf, please call the Direct Express TTY phone number at 1-86.įor more help checking your Direct Express Card balance, check out our complete article here. To contact Direct Express Customer Service, call their toll-free phone number at 1-88. You can use the Direct Express Customer Service Number to check the balance on your card. If you are looking for the phone number to check the balance on your Direct Express Card, we can help. If you do not have time to wait on hold, you may have to try calling at different times of the day to see if you are able to talk to a representative sooner.ĭirect Express Number to Check Card Balance Other callers have reported longer hold times.

If your card has been lost, stolen or damaged, press 4Īfter the system goes through the above message three or four times, you will be transferred automatically to a customer service representative.

To find out the status of your previously ordered card.

To access your card account information using your Social Security number, press 2.

We are sorry, we did not receive your selection – Please try again, your 16 digit card number is in front of your card, To re-enter your card number, press 1.

Wait while the auto-attendant goes through the messages below a few times, then you will be transferred automatically to a customer service representative: If you do not have your Direct Express card number or Social Security number, here is what you need to do to talk to a live person: If you do not have your Direct Express card with you, then (Press 2) to access your account using your Social Security number. You may be put on a brief hold if all agents are currently assisting other customers when you call. Step 4 – Wait for a Live AgentĪfter entering your card number, a Direct Express customer service agent will answer your call shortly. If you have your Direct Express card with you, then enter your 16-digit debit card number.

Use express talk with yout phone line how to#

We have detailed below a step by step process on how to talk to a human at Direct Express – based on our own testing of the best way to reach a live person.Ĭall Direct Express Customer Service toll-free at 1-88 (Customer service agents are available 24 hours a day, 7 days a week) Step 2 – Select your Languageįor English, (press 1), for Spanish (Press 2), for all other languages (press 3) Step 3 – Enter your Card Number One of the biggest complaints of the Direct Express debit card is how hard it is to reach a live person. How to Reach a Live Person at Direct Express

They can also help you with issues related to accessing the website and login problems. Change your ATM pin number changes, and more.Find information on in-network ATM brands.

Ask questions about unauthorized transactions.

Use express talk with yout phone line pdf#

You can also visit the website to see their Frequently Asked Questions (FAQs) section or click here to download a pdf version. If you are a cardholder and have questions about your Direct Express card, you may call the Customer Service Department, at:Ĭustomer Service is available 24 hours a day, 7 days a week.